
How to obtain wholesale price lists and catalogs for Sweetie's products?
Contact us via Whatsapp: https://wa.me/+8618502221123
Email: sales@sweetie-group.com
FAQS
Find the answers here
What type of company is Sweetie-Gifts?
Sweetie is a professional flower gifts supplier. We offer complete design, production and delivery of flower gifts.

Can I customize the flowers and packaging?
Yes, we offer a variety of customization options. You can choose your desired flower type, arrangement style, color, ribbon and logo placement. Packaging can also be tailored to reflect your brand identity or the occasion.

What is the shelf life of your preserved flowers?
Our preserved flowers can last from 1 to 5 years, depending on the storage conditions. We recommend keeping them away from direct sunlight, humidity, and extreme temperatures to maintain their vibrant color and appearance.
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What types of artificial flowers do you offer?
We offer a wide variety of artificial flowers, including soap flowers, crochet flowers, and other decorative floral arrangements. These flowers are perfect for gift giving, decoration, and events.

What is your minimum order quantity (MOQ)?
The MOQ may vary depending on the product type, but it's very flexible. For specific details, please contact our sales team for more information and we’ll be happy to assist you with your order requirements.
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How long does shipping take?
Shipping time depends on the logistics method you choose. Express delivery can take as little as 6 days, while shipping by sea will take longer. Please check with our team for the estimated delivery time for your specific order.

What types of preserved moss do you offer?
We offer preserved moss, including reindeer moss, in various shapes and styles, ideal for home décor, office spaces, and handmade art. Custom shapes and colors are available upon request.

Do you offer samples before placing a bulk order?
Yes, we can provide samples upon request to help you evaluate the quality of our products before placing a larger order. Please contact us for more details about our sampling process.

What types of preserved flowers do you offer?
Sweetie can offer preserved flowers head, preserved flower in box/glass/vase, preserved flower bouquets, and other 'forever rose + anything' , such as jewelry box, photo frame, gramophone, etc.

What is the difference between preserved flowers and artificial flowers?
Preserved flowers are real flowers that have been specially treated to maintain their freshness and beauty for months or even years. Artificial flowers, on the other hand, are made from synthetic materials and do not have the same natural appearance or texture as preserved flowers. But because artificial flowers are more affordable, it is also a good choice
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Are your products safe for the environment?
Yes, all our preserved flowers, artificial flowers, and moss are eco-friendly. The preservation process uses non-toxic materials and recycles all waste products. We aim to provide sustainable and environmentally responsible products.

Can I purchase in bulk for my business?
Absolutely! We specialize in bulk orders for businesses, including wholesalers, importers, and retailers. Our spot wholesale services allow you to access competitive pricing with reliable logistics.
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How do you ensure the quality of your products?
We maintain strict quality control at every step of the production process, from sourcing materials to packaging. Our experienced team oversees each product to ensure it meets our high standards before shipping.
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Do your products have any certifications?
Yes, our products are certified to meet international quality standards. We hold certifications that ensure the safety and quality of our preserved flowers, artificial flowers, and preserved moss, including Reach, CE, and other industry-specific certifications. Please contact us for a full list of available certifications.

How can I place an order?
To place an order, simply contact our sales team or fill out the inquiry form on our website. We will guide you through the process and ensure your order meets your requirements.

What payment methods do you accept?
We accept a variety of payment methods, including bank transfers, credit cards, and PayPal. Payment details will be confirmed during the order process.

